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Delivery Terms

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  • Each of our products have a specific estimated delivery timescale which is listed on the product page. This is a guideline only.
  • Upon receipt of your order we will contact our suppliers and come back to you with a complete confirmation and estimated delivery timescale.
  • This timescale may be higher or lower than what is listed online.
  • For urgent orders or orders with a set delivery timescale please feel free to contact us with your requirements prior to order and we will confirm a current delivery timescale.

  • Please note some of our European suppliers are not available to ship goods from the middle of July through to the end August.  During this time our lead times will be extended to include this shutdown period.
 
  • All orders will be delivered in a single batch once all goods have been quality checked and cleared for dispatch from our warehouse.
  • We will contact you 2/3 working days prior to dispatch to confirm a suitable delivery date.
  • Please advise us of any special delivery/access requirements prior to dispatch. This includes doorway access, available lifts and parking restrictions.
  • Delivery is kerbside only. Our couriers are not responsible for bringing goods on site, un boxing or setting out.
  • On site installation is available at an additional cost. This would be priced and invoiced separate to your main order and would be arranged at our discretion. Please contact us to discuss.
  • We deliver to all UK businesses including bars, hotels, restaurants and public spaces.
  • Our online delivery prices are to UK Mainland only. Please contact us to discuss delivery options to the Highlands and off shore islands, including the Isle of Wight, Isle of Man, Northern Island, Scottish Islands, Jersey, Guernsey and Isles of Silly.
  • For large or bulky orders we prefer to arrange delivery at a time when the business is closed to the public.
  • We cannot deliver to a residential address unless prior arrangement has been agreed.
  • Collection from our Nottingham warehouse is available free of charge Monday – Friday 8.30am – 4pm. We will advise you when the goods are ready to collect and arrange a convenient time.